Privacy Policy

Last updated: August 18, 2025

Introduction

Hulbu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our AI-powered personal assistant that works through messaging platforms.

By using Hulbu, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Content You Send

  • Links, notes, and messages you send through connected messaging platforms
  • Voice messages (which are converted to text)
  • Images and documents you share
  • Task lists and reminders you create
  • Calendar events and scheduling information

Automatically Collected Information

  • Usage data (how you interact with our service)
  • Device information (type, operating system, browser)
  • Log data (IP address, access times, pages viewed)
  • Messaging platform identifiers

Account Information

  • Email address (when you create an account)
  • Username or display name
  • Payment information (processed securely through third-party providers)
  • Communication preferences

How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Organize, categorize, and tag your content using AI
  • Enable search and retrieval of your saved content
  • Process voice messages and convert them to text
  • Sync your data across devices
  • Send you notifications and reminders
  • Respond to your requests and support inquiries
  • Improve our service and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

AI and Data Processing

Our AI systems process your content to provide intelligent organization and retrieval features. This processing includes:

  • Natural language understanding to categorize content
  • Automatic tagging and metadata generation
  • Content summarization for quick reference
  • Smart search capabilities

Important: Your content is processed using automated systems. While we implement security measures, no human reviews your personal content unless you explicitly request support or report an issue.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted third parties who help us operate our service (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to respond to legal process
  • Protection: To protect the rights, property, or safety of Hulbu, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Your Consent: With your explicit permission

Data Retention

We retain your data based on your subscription plan:

  • Free Plan: Content is searchable for 30 days
  • Premium Plan: Unlimited history retention
  • Account Deletion: Data is permanently deleted within 30 days of account closure

You can delete specific content at any time through the service interface.

Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication measures
  • Secure data centers with physical security
  • Regular backups and disaster recovery procedures

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a structured, machine-readable format
  • Object: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent where we rely on it for processing

To exercise these rights, please contact our legal team at legal [at] hulbu [dot] com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Third-Party Services

Our service integrates with third-party messaging platforms (Telegram, Discord, etc.). Your use of these platforms is governed by their respective privacy policies. We recommend reviewing their policies to understand how they handle your data.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide more prominent notice or obtain your consent where required.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our legal department:

Email: legal [at] hulbu [dot] com

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

  • Contract: To provide the services you've requested
  • Legitimate Interests: To improve our services and prevent fraud
  • Consent: For marketing communications and certain data processing
  • Legal Obligations: To comply with applicable laws